!New Location!

#113 - 785 Station Ave

Help Laura Rebuild After Sudden Loss and Health Setbacks

UPDATE regarding Laura’s health and its impact on scheduled appointments

Over the past year, I have been experiencing a culmination of significant life stressors that have had a profound impact on both my mental and physical health. Despite my efforts to manage these challenges, the toll on my well-being became overwhelming. After consulting with medical professionals, it was advised that I take time off from work (effective March 18th, 2024) to focus on my health and recovery. I was able to secure an appointment with a highly respected rheumatologist in the city in early April. After a thorough examination, she reassured me that my symptoms do not indicate a diagnosis of Systemic Lupus Erythematosus (SLE), which has lifted a significant weight off my shoulders. She emphasized the importance of following medical advice and recommended that I continue resting until the end of May 2024, as I have not had time to rest this past month while I have been navigating the sudden loss of housing, managing medical and counseling appointments for myself and my child, and navigating the process of securing income assistance, amongst other challenges.

I sincerely apologize for any inconvenience this may cause you. Please rest assured that I will be in touch with you ASAP to advise you on how to reschedule any appointments that have been affected by this change. Your pelvic floor health is important, and I understand that waiting for my return might not be ideal for you. Therefore, I have arranged for another skilled pelvic floor physiotherapist to take on clients during my absence. More information will be provided when you are contacted regarding rescheduling your appointments.

As I do not have administrative staff to manage appointments and respond to your emails on my behalf, I kindly request your patience in my limited ability to respond to emails and/or voicemails. I haven't been able to check my email or voicemail properly over the last 5 weeks and have a backlog to work through and will get back to you as soon as possible. I apologize for any inconvenience this may cause and appreciate your understanding during this time. I have received a few messages concerning potential charges for a missed appointment in April and/or May, and I will reassure you that there will be NO charges for missed appointments booked in April or May 2024. There may be some automatic notifications coming from the Jane app for appointments booked in April and May - please disregard them.

I have adjusted the availability in my schedule and have adjusted appointments to ensure there are 30-minute breaks between appointments, allowing for privacy and ensuring timeliness as I've had to restructure the clinic and no longer have a waiting area. **Please check your appointment times booked in June 2024 and forward to ensure they still work for you** I have also made 30-minute appointments available to book online (previously “contact to book”), but please ensure that I have OKayed 30-minute appointments with you before booking a 30-minute appointment (i.e. we have spoken in person or via email/phone).

Your understanding and support during this time mean a great deal to me. I am committed to maintaining the quality of service you expect, and I look forward to returning to work with renewed energy and focus.

Thank you for your understanding and continued support.

Laura (they/them)

Laura will be increasing their rates effective June 1, 2024

60-minute session $210 30-minute session $115

Laura direct bills most insurance plans

It has been a privilege to serve this community, and I deeply appreciate your trust and partnership throughout our journey together.

I've been reflecting on the depth and value of the services I provide to all my clients. It's become increasingly clear to me that the true value of these services surpasses my current fee structure.

In light of this realization and as a commitment to honoring the value of the support I provide, I will be implementing a fee adjustment. Effective June 1, 2024, my fees will be adjusted to better reflect the value you receive from our partnership.

This decision hasn't been made lightly. I've taken into consideration various factors, including the expertise, dedication, and personalized attention I bring to every interaction. I firmly believe that this adjustment will enable me to continue delivering the exceptional level of service you expect from me.

I want to express my gratitude for your understanding and continued trust in me and my services. I look forward to our continued collaboration and the opportunity to serve you at the highest level.

Pelvic Floor and Core Health

support + guidance
for all humans

Adult | Children | Youth

You deserve to enjoy life.

Whether you’re experiencing unpredictable leaks, constipation, or pain,
I’m here to help you navigate (or pinpoint) a diagnosis.

I’ll work to help you understand why you’re experiencing symptoms and
come up with a plan to improve your quality of life.

The Process

The Assessment

  • Gather Information

    develop a clear understanding of your concerns + symptoms

  • EMG Biofeedback

    technology that’s useful in assessing pelvic floor concerns

    learn more

  • Exams + Palpation

    when needed, utilize internal vaginal and/or rectal exams + abdominal palpation to aid in diagnosis

  • Education

    equip our clients with the knowledge they need to understand what’s happening in their body, why it’s happening, and how to improve their symptoms

    visit our Learning Centre

The Rehabilitation Plan

  • Real-Time Ultrasound (RTUS)

    technology used to help clients feel and practice the contraction and release of specific muscles

    learn more

  • Proprioceptive Training

    in-session coaching on how to contract and release specific muscles and muscle groups

  • Rehabilitative + Preventative Exercises

    a two-pronged approach of rehabilitative exercises (improve current symptoms) and preventative exercises (reduce the likelihood of a recurrence and additional symptoms) to improve short- and long-term recovery

  • Communication

    ongoing communication and follow-up

My Commitment

I actively work to create a safe and welcoming environment for all community members.

I’m passionate about supporting and serving marginalized folks,
such as the 2SLGBTQIA+ and neurodivergent communities,
as well as those engaging in non-traditional relationship models.

My goal is for each human to feel safe and comfortable to be themselves,
however that may look for them, and to feel supported in
receiving the care that they need for pelvic floor and core health.

What My Clients Have to Say

  • "Best healthcare experience if my life! Since mesh removal 6 months ago, I had to go through 5 physiotherapists to find Laura. Her knowledge and compassion are sorely needed. I wish there were more ready to go the extra mile to help mesh injured patients."

    Laura Phelps

    ☆☆☆☆☆

  • "... Working with Laura to heal my pelvic floor was more than just physiotherapy to me.  It allowed me to feel confident and connected with my body again, and after only a few short weeks I was feeling like my old self again.   Thank you so much Laura. "

    M.M.

  • "Her reputation is colossal and she exceeded my expectations. Laura is professional and knowledgeable and brilliant and funny. Such a blessing to have her in Victoria."

    Robin van G

    ☆☆☆☆☆

  • "... I was able relate to [Laura] immediately and she makes time to listen and hear it all... I can definitely confirm from painful, personal experience, that the problems she deals with are difficult to raise and discuss, but Laura has such great warmth and openness, I did not find this with her . She is so positive in her approach and you feel she understands where you have been. I have never written a testimonial before but I am a genuine individual in Victoria, writing this one and for very good reasons. At a time when the medical system, despite great doctors, is cruelly slow, it is a life-saver to find someone like Laura. If you have problems in this area, therefore, do not hesitate to take that step - go to see her."

  • "... I came to Laura with mild incontinence, vaginal pain and diastasis recti after my first pregnancy. At the time I was feeling quite anxious about whether or not my body would fully recover in a functional way and feel comfortable again.  From the first appointment I knew I was in good hands. She was incredibly thorough, listened attentively, answered all of my questions and clearly explained her treatment protocols. I started noticing results from day one and I cannot express how grateful I am for her knowledge and skill set."

    M.M.

  • "... In my opinion, [Laura] is perfect for this job. You absolutely know she really cares about helping you. She immediately removes any discomfort, with her kind, understanding, positive and cheery demeanor. She gives 110% in her effort to make you feel comfortable, to help you understand your situation, and Laura does everything she can to help you. I left feeling that this did not have to be the end of the road; that I may not require surgery and that I could possibly fix this problem with kegels. I cannot think of anything else you could ask from a pelvic floor physiotherapist in Victoria."

    C.M.

  • "Laura has the unique ability to make you feel comfortable and heard. I went into my appointment feeling disheartened about the changes in my abdominals that I experienced post-baby. After I left my appointment I felt empowered - confident in my diagnosis, assured that I was supported, and armed with the knowledge to regain my strength. Thank you, Laura."

    T.Q.

  • "Laura's manner is professional and she takes her time to understand your issues. She then takes time to help you understand what is required by you for your road to recovery."

    Donna Rowen

    ☆☆☆☆☆

  • "I was so nervous for my first appointment by Laura was awesome. Obviously very passionate about her work. I learned so much and am very glad I was referred to Laura."

    Keren Massey

    ☆☆☆☆☆

  • "Wow! Laura is amazing. She made me feel at ease instantly, gave me a wealth of information and just really made the whole assessment process so natural and normal. She is an incredibly kind and talented professional and came highly recommended to me by so many other professionals - I can completely see why. I will absolutely be recommending her to other people."

    Sarah Bain

    ☆☆☆☆☆

  • "Would give this experience 10 stars if I could! Laura is incredibly knowledgeable, a fantastic communicator and super kind to top it off. I’ve had amazing results quite quickly. Also the first experience I’ve had in a health care setting where inclusive language was used ❤️"

    Rosa Erck

    ☆☆☆☆☆

  • "We efficiently and in detail, updated my progress since our last meeting. The appointment was educational, reassuring, and always with an eye to where we are going from here and celebrating successes. Laura is so easy to work with, heaps of fun actually and profoundly professional, educating herself as to new developments in her field."

    Susan Skidmore

    ☆☆☆☆☆

  • "Outstanding! Laura expertly honed in on my issues. I left my appointment with a bettter understanding of my issues and a feeling that I might finally have some effective techniques to overcome them."

    Jodie Gagnon

    ☆☆☆☆☆

  • "I've been to a lot of physio clinics and none of them come close to the level of care that I received at Laura's clinic. She is a very active listener, and I found that she presented practical solutions for my pain problems! I will gladly recommend her!"

    Manny Mandrusiak

    ☆☆☆☆☆

  • "Laura is amazing, so friendly, so knowledgeable and so great at teaching and listening to the client. Highly recommended!"

    Marko Baba

    ☆☆☆☆☆

  • "Laura is an excellent Physiotherapist who got me through post prostatectomy issues with grace and empathy."

    D.C.

Have you checked out the
Learning Resources section?

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